Privacy policy

Effective Date: 01/01/2026

At Kovenant K9, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We collect information that you voluntarily provide to us when you fill out our Chaos Audit or contact forms, including:

  • Personal Identifiers: Name, email address, phone number, and physical address.

  • Dog-Related Data: Breed, age, behavioral history, and training goals.

  • Financial Information: Payment processing is handled via secure third-party providers (e.g., Stripe/PayPal). We do not store your credit card details on our servers.

2. How We Use Your Information

We use the information collected to:

  • Assess your dog’s suitability for the Kovenant K9 training programs.

  • Provide personalized training services and consultation.

  • Send occasional updates regarding your training, business announcements, or product offers.

  • Improve our website functionality and client experience.

3. Data Protection & Sharing

  • No Third-Party Selling: We do not sell, rent, or lease our lead lists or client data to third parties.

  • Confidentiality: Your dog’s behavioral history is kept confidential within the Kovenant K9 training team.

  • Service Providers: We may share data with trusted partners who assist us in operating our website and conducting our business (e.g., Squarespace, email marketing tools), so long as those parties agree to keep this information confidential.

4. Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain site features.

6. Your Rights

You have the right to:

  • Request a copy of the data we have on file for you.

  • Request that we delete your personal information from our active marketing lists.

  • Opt-out of any future correspondence at any time.

7. Changes to This Policy

Kovenant K9 reserves the right to update this policy at any time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us using the information below.

Email: info@kovenantk9.com

Phone: (815) 893-3559

Location: Algonquin, IL